Privacy Statement

Version 1 (Updated 15-May 2022)

Your privacy is of utmost importance to us. For this reason, we disclose how we collect your personal data and what we do with it in our official privacy statement.

Who we are

Our website address is: https://coderiverstudio.net or https://coderiverstudio.com.au

We are an Australian business situated in the Riverland region of South Australia. We offer our website services exclusively to Australians and all prices are in Australian dollars.

User information

We collect information from our site visitors via contact forms for the sole purpose of providing a good user-experience, for responding to enquiries and for processing orders. We do not sell personal user information. We pride ourselves on excellent customer service, and handling personal information responsibly is very much part of this service commitment.

When you visit and engage with us via the website, we collect the personal information you openly give us such as your name and email address.

When you provide us with personal information by enquiring via the contact form we imply that you consent to our collecting this information and using it for that specific reason only.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address and browser user agent string to help us detect and avoid spam.

In addition to this, an anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see whether you have registered to use this service. The Gravatar service privacy policy is available here: https://automattic.com/privacy

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We are not responsible for the privacy practices or use and protection of your personal information on those websites.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. For instance, when you browse our website or enter personal information on the site, we encrypt that information using secure socket layer technology (SSL).

Age of Consent

By using this site, you declare that you are at least the age of majority in your state or locality of residence, and you have given us your consent to allow any of your minor dependents to use this site.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. This relates specifically to our own domain registrar and webhost, Siteground, our content management system, WordPress, the Enfold design software we use and the other plugins we’ve installed to run our site optimally in service of our site users. This extends to the software we install in the packages and services we provide for our clients, too. We recommend that you read their privacy policies to understand the manner in which your personal information may be handled by these providers.
Here are the privacy statements of the third-party services we use.
Siteground: https://www.siteground.com/terms.htm
WordPress: https://en-au.wordpress.org/about/privacy
Enfold: https://kriesi.at/privacy-policy
We may use MailChimp to communicate with our audience and to market our services. This may be done through regular newsletters and updates. Please view their privacy policy here: https://mailchimp.com/legal/privacy
Our social media platforms are listed on the website in various places, but these platforms operate under their own privacy policies. Furthermore, when you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and recommend that you read their privacy statements.

Changes to this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.

Contact Person

If you would like to amend, correct or delete any personal information we have about you, register a complaint, or simply want more information, please use the subject line, Privacy Enquiry, and contact Jonathon Hartley at jonathon@coderiverstudio.net